A Note About Author Surveys
Textbroker Author Services recently launched our first official Author Survey. You may have seen the survey mentioned in emails or on the author forum. We’ve been delighted with the number of responses so far, but we’re still hoping for more in the coming weeks.
Who can see my responses?
Several of you have had questions about the survey. Since answering questions is what Author Services does best, we’re here with a blog post to explain what the survey is all about.
First, this survey is completely voluntary. We’re not keeping a record of who does or doesn’t take the survey, and whether you take the survey or not will have no impact on your relationship with Textbroker.
Additionally, survey responses are completely confidential. Only Author Services and upper management will have access to individual responses. As always, ratings are conducted anonymously, and the Quality Assurance department will not have access to the Author Survey responses. No information from the survey will be added to your author account, and none of your personal information will ever be shared outside Textbroker, with clients or otherwise. Textbroker takes your privacy very seriously.
Why are you asking these particular questions?
Some of the questions we ask sound a bit personal. We ask these questions because we want to gain insight into the people who write for us. Again, this survey is voluntary and confidential, and if you’re not comfortable taking it, you’re more than welcome to ignore it. Ultimately, we want to use this information to help us match authors with the types of clients, orders and teams that they’ll enjoy and be successful with. Textbroker recently conducted a nearly identical survey for our clients, and we feel this is a unique opportunity to help you find the kind of assignments you’ll love. Additionally, we may use this information to find more great authors like you.
What’s the goal of the survey?
We want to do everything we can to make writing for Textbroker enjoyable and beneficial to our authors. That means we’d like to know how we compare to the competition. This is why we ask what other sites and services you write for. Writing for other sites is not against our terms of service, and we definitely aren’t out to punish anyone for working elsewhere. As we said before, this information will not be associated with your Textbroker author account, and like the rest of your response, it’s totally confidential.
We’re using a standalone survey to gather this data because we feel it’s the best way to compile author input in one central place. While we’re always happy to review feedback on the site and Textbroker experience, having this information compiled in one place makes it easier to identify trends and common thoughts. Authors like you are a valuable part of the Textbroker team, and this survey is part of our ongoing effort to best serve you.
As always, we’re happy to answer any questions you have. Please contact firstname.lastname@example.org if you have any questions or comments. Thanks for participating!