Can I publish straight to WordPress?

Yes! You can use our easy XML-RPC export function to send your articles as a post or a page. Please set up your export function before you accept final drafts to ensure that all articles are automatically exported.

We also have a WordPress plug-in to make ordering and receiving content from your WordPress dashboard easy.

Do you have a WordPress plug-in?

Yes! You can find the plug in here, and a video on how to install and use it here.

All About Orders

What if an author exceeds my specified processing time?

In case of an OpenOrder, the assignment is returned to the author pool. TeamOrders go back to the team.

DirectOrders stay in your account under the dummy account ID "Textbroker." You can then re-assign the order to the same author or choose another author.

Why does my OpenOrder take longer than the processing time to be delivered to me?

The processing time is not your overall turnaround time. It is the amount of time that the author has to complete the article once they have accepted the order.

We strongly suggest a processing time of one dayfor items 800 words or less.

If an author accepts an order but cancels it before the order's processing time expires, the order is placed back in the author pool. The next author that accepts the same article still has the full processing time for completion.

An author that has canceled an order only has one more chance to choose that order. This prevents authors from blocking an order for a longer period of time.

How long does it take until an order is ready?

Textbroker is a marketplace for authors and articles. Acceptance of your orders depends on the authors and what orders they consider appealing. Many of our clients' orders are accepted and written within a few hours, but some take a few days. The pace at which orders are chosen strongly depends on the details and complexity of the order for the quality level assigned. If you have any questions on why your order isn't being selected, please contact our customer service department at

If your order is not accepted by any author by your internal deadline, it is up to you to delete the order. Deleted orders will automatically be refunded to your Textbroker account. You can only delete orders that are not in progress.

How do I format my order?

You have the option to format your order description with the following HTML tags:

(1) < b > bold < /b >
Use these tags to mark one or more words as bold

(2)< br >
Use this tag to start a new line.

(3)< p > paragraph < /p>
Use this tag to create a paragraph.

Other tags, CSS, programmer language and/or scripts that transcend this listing are not available.

Italics and color coding are not available.

Exactly what specifications are shown to the author?

The author sees following specifications of your order:

  • category
  • assignment title
  • requested quality level
  • min./max. word count
  • price per word
  • assignment deadline
  • your client ID

The author does not see your company name, your location or your website unless you share that information in your instructions. Authors can sort orders by client and see any orders that you have available to write. This is helpful when an author understands your niche or style.

The author can retrieve the following information about you via your client ID:

  • Price per word
  • Rejection rate (percent)
  • Revision rate (percent)
  • Titles of articles that author has written for you
What is a TeamOrder?

TeamOrders allow you to put together your own team of experts or favorite authors. This is helpful for specific niches with exacting knowledge or experience or regularly recurring orders.

You set the price for your team. The minimum price per word, including Textbroker's commission, is 1.95 cents per word. This nets the author slightly less than a standard 4-star assignment. To recruit 4-star authors, we suggest setting your team price to at least 2.2 cents per word. This costs you the same amount as a 4-star OpenOrder, but the authors earn slightly more, making your orders more attractive.

All teams can include a section of team-specific terms and conditions as well as an application. The terms option is excellent for clients that have special needs, like requiring authorship, confirming that authors have specific subject or local knowledge or requiring consent to a non-disclosure agreement. The application is helpful to qualify the best authors for your needs.

All writers can apply to a casting call team; private teams are invitation only and only the authors that you've invited can join. You can learn more about creating a team with this video.

How often can I send back an article for revision?

You can ask for as many revisions as you like. All revisions are free. Authors have 24 hours to re-submit the corrected assignment after you request a revision. If the revision is not completed in time, the order expires and returns to the author pool where another author may select it and write it. The new author does not have access to the previous versions of the order nor any notes or revision requests made. 

Please note that authors can cancel out of an order at any time. The more revision requests made, the more likely the author is to cancel out of the assignment without completing it.

Revisions can significantly delay your project. Please try to give the author as much information in the instructions as possible to ensure that the first draft meets your needs.

How do I place several orders at the same time?

The procedure is very similar to the single order placement. You may want to watch our video on bulk order placement.
Each order requires its own title.
Use the "Enter" key to place each title on its own line. This is how our website differentiates between titles.
Enter a description that applies to all orders in the field "Order Description." Use [PLH] as a placeholder to insert the individual order title in your description.

Order Titles: turtles

Description: Please write an article on the feeding and care of [PLH]. Write for kids and repeat the keyword at least twice.

The author who elects to write "turtles" sees: Please write an article on the feeding and care of turtles. Write for kids and repeat the keyword at least twice.

The author who elects to write "cats" sees: Please write an article on the feeding and care of cats. Write for kids and repeat the keyword at least twice.

All other adjustments can be made as usual. For example, the word count mimimum and maximum that you set will apply to all orders.

Our website will recognize each title as a single order and will take on the standardized assignment description as well as all other settings. With OpenOrders and TeamOrders, these assignments are available to and could be written by various authors at the same time.

How do I add examples/images/videos etc. to my assignment description?
Patching files straight onto the order is not possible. You may copy and paste a URL into any order description for the author's reference.

What does the minimum and maximum word count mean?

The word count sets the length of an article.
The author cannot submit articles that do not meet the minimum amount of words requested.
If the writer exceeds the maximum word count, he can submit the article for your review, but you are not charged for the additional words.

How do I write good order instructions?

The best order instructions include the following information:

- Topic
- Keywords and their density through the SEO Options tool
- The target audience for the article
- Tone, voice, or point of view
- Style and purpose (definition, neutral informative, sincere, casual, sales, positive, witty, etc.?)
- Examples
- Content that the author should view before composing the article? (please provide URLs of the content.)

The more information you give, the easier it will be for the author to write your order, and the more likely you are to be satisfied with the content that you receive.

How do I post a new order?

You may want to view our video on placing your first OpenOrder. Go to menu item "Assignments" - "Administration."  "Create a new project" to organize your orders and make exporting easy. The project name is up to you.
Your new project name will appear in a chart.
You can then choose between Open, Direct, Team and Expert Orders. We highly recommend starting with OpenOrders.

The order placement page is very flexible. The minimum information required for an OpenOrder is:

  • the minimum quality level of the author
  • the minimum and maximum amount of words
  • the order's title 
  • processing time
  • order instructions

When you're ready, click on "Calculate order." If everything meets your approval, click on "place binding order."

You can see the status of your order in your "Assignment - Administration" under the link "show" OpenOrder. You will receive an e-mail when your orders have been completed.

What is an OpenOrder?

An OpenOrder is available to all Textbroker authors who meet or exceed the quality level chosen by the client. When an author previews an OpenOrder, it is momentarily removed from the order pool. If the author does not accept the order within 10 minutes, it will go back into the pool where other authors can see and accept it. While an author is working on the order, only that author can access the order. If an author cancels an OpenOrder for any reason, the order will go back into the pool where another author can take it. Please be extremely careful about canceling OpenOrders if you have started work.
OpenOrders have a deadline. The clock starts ticking when the author accepts the assignment. If the author doesn't submit on time, the order will automatically expire and return to the order pool for another author to write.

My order was refused. What happened?

Textbroker reviews all Open and TeamOrders for adherence to our Terms of Service. We may refuse an order for the following reasons:

  • The order includes your contact information or requests an author's contact information. Contact information includes phone numbers, email addresses, and social media contacts.
  • The order requests pornography or advocates blatantly illegal actions
  • The order instructions request more words than in the maximum word count set for the order
  • The order requests "perfect grammar" but is not placed at the 5 Star quality level
  • Academic work, positive reviews, testimonials for a product or service the author has not used

You will receive an email alerting you that an order has been declined. Further details are available in your Textbroker account. Our client services team is happy to help you with any questions that you have about declined orders.

How much does a DirectOrder cost?

Authors set their own DirectOrder prices. The minimum cost, including Textbroker's commission, is 2.4 cents per word. DirectOrders also carry a $0.35 processing fee per order. Please contact an author before sending a DirectOrder to ensure that the author is available.

How do I archive articles, and what does that mean?

The archive function gives you the ability to remove projects that are no longer active from your Assignments - Administration view. You can archive or un-archive your projects as often as you wish. In order to archive a project, simply mark it in your project administration by checking the appropriate box and clicking on the "archive" button.
Archived projects can be accessed and inspected at any time by clicking on the "Show Archive" link in your project administration.
You can un-archive an archived project at any time.

Do I get my money back when I delete an order?

Yes, the frozen funds for this order will be fully refunded to your client account including the service charge.

How do I delete an order?

Find your project under "Administration." Click on the number in the correct column to list your orders. As long as the order has not yet been accepted by an author, you can delete the order.

Check the box(es) to the far right of the order title(s) and click on the button "delete" at the bottom of the list. After confirming, the order will be deleted, and the funds will be fully credited to your client account.

How do I change an order?

If your order status is "available to authors," you can change any part of your order. Navigate to your order under Assignments>Administration. Click on the orange number under Open Orders to see all of your assignments. Check the box to the right-hand side of your order and then the grey "change" button. You will not see the "change" button if you search for your article or if you click on the project name.

You will be asked to confirm the articles to change and then be brought back to our order form. You can change any part of the article, including the titles or the description. Click the green button to save your work then the "place binding order" button to release the order to our authors.

If your order status is "author is writing," you can only change the processing time and the word counts in favor of the author, i.e. you can give them more time, lower your minimum word count or raise your maximum word count. You cannot change the titles, keywords or order description. Follow the same procedure to make your changes.

If you need to edit your keywords, please contact our customer service department at

Does the API work with WSDL, C# or .NET?

We do not have WSDL files available for the API. Unfortunately, it is not compatible at this time.
Theoretically, the API should work with C# and .NET; however, many clients have experienced significant difficulties with this integration.

How much time do I have to accept an article?

Starting from moment the article is released by the author, you have 72 hours to review, accept, refuse or send the article back for revision. If you do nothing within the 72 hours, the article will automatically be accepted and the funds deducted from your client account.

Where can I accept completed articles?

You can find the completed articles under "Assignments - Administration." The attached video shows you all your options for accepting articles and requesting revisions.

How and when can I request a revision of an article?

Requesting a revision is only possible if the article has not yet been accepted by you or by automatic acceptance (72 hours after release). In order to request a revision, simply access the article, either on your left-hand sidebar or through "Assignments - Administration," and scroll to the end of the page. You'll see a wide text box above a yellow button.Your revision request must be at least 50 characters in length.

Authors have 24 hours to complete your revision. Authors can abort the revision process at any time in which case Open Orders will go back to the author pool and Team Orders will go back to the other authors on the team.

Contact and Communication

How does the author attach a document to my order?

Currently, our website does not accept uploaded documents. Please send your document to us at and include the author or order IDnumber that the document pertains to. Alternatively, place the file on a file-sharing site and include the URL in your order text.

What is the blacklist?

The blacklist keeps track of all clients who you do not want to work with anymore. As soon as you place a client on your blacklist, you will no longer be able to see that client's orders. You can see who you have blacklisted and who has blacklisted you under "Contacts - Blacklist."

Can I share my email address or phone number?

No, our Terms of Service do not allow the exchange of personal contact data, including email addresses, phone numbers or social media connections. For your protection, please communicate via our internal messaging system.

To send an author a message, go to Authors -> Search. Enter the Author ID into the search box, and the author's profile will appear. On their profile, you will see an icon that looks like an envelope. Click on this to send the author a message. From here, it functions just like email, and the correspondence will appear under the "Messages" tab in your account.

What rights are transferred when an article is purchased?

For detailed information, please access our Terms of Service and look under the section VI.: "Grant of Rights to the customer."


Can an author adopt texts submitted from external sources or copy previous work?

No. All texts must be a unique work and cannot, in whole or in part, coincide with any published material. This goes for an author's own work as well as third-party resources.

Authors may use quotations if referenced and attributed appropriately unless otherwise stated in the client's instructions. Furthermore, only short passages of a text may be quoted. An adoption of an entire passage or even several sentences is prohibited. 

Who has copyright, and when is it received?

The client only receives the copyright when the order is accepted, at which point the author will be paid. The client does not receive copyright before acceptance and cannot publish the article until it is accepted.

Publishing an article before it is accepted is de facto acceptance. The author will be paid by the client for articles that are published, although an article does not have to be published for the author to be paid, only accepted.

If an author cancels work at any time during the creative process, the author retains the rights to work produced prior to cancellation. The client may not publish previous drafts of the article.

If an article is rejected and Textbroker supports the rejection, the author retains the rights to the article. The client may not use or publish any version of the article. The author may use the article in any way.

If an article is rejected and the rejection is overturned, the author is paid and the client receives the copyright to the article. 


Are articles checked for plagiarism?
Yes, all articles are automatically checked for copied content on several levels.  Our internal algorithm compares each article submitted with all content previously submitted through our system. Additionally, we run each submitted article through CopyScape, the Web's leading plagiarism checker. 
If an article flags in either of these systems, it is immediately reviewed by our quality control team before being passed on to you for review.
Despite our thorough quality control, these security measures can be bypassed if an author seeks to do so.  In case of any infringement of copyright law, the author is held liable, and Textbroker will assist its clients fully if they seek legal remedies.
Can an author sell the same article to several clients (multiple license)?

No. Every article an author submits must be unique and may not be resold to multiple clients. This fact is also explicitly and clearly indicated on the user menu in the author account.

Finances and Payments

How do I pay the author?

Textbroker pays the authors for you. This way you spare yourself an elaborate billing procedure and 1099 processing for every single author.

Before placing your first order, you will have to make a minimum $25.00 deposit via the offered deposit options. Your deposit must cover the full costs of the work you plan on ordering. 

With the money in your account, you can now place orders! The funds for any orders are held aside until you accept the article.

When you accept the articles, the funds are immediately deducted from your account, and are credited to the author. The author can see which articles have been accepted and how much was paid for each article. 

I placed my first order and got a call. Why did this happen?

You will receive a welcome call from Textbroker. We will review your order and provide further information about our services. In addition, to protect your credit card and PayPal account, we will verify the details of your payment. You may be asked to provide supplemental documentation. Your orders will be on hold until we hear from you to discuss your order. This is a one-time procedure. Once your account has been verified, your future orders will be available to our authors immediately. Please make sure that your contact number is valid in order to expedite the process.

Do you have an affiliate program?

Affiliate programs limit your earnings by setting a specific margin. Instead of limited earnings, we offer a content reseller program that allows you to set your own prices and earnings. Contact us today for more information.

Can I order articles and pay for them later?

No, we require funds to be in your account when you place an order, because authors must be paid immediately to release their copyright. Withholding the funds when you place your order allows us to pay authors the instant you accept your articles, showing exactly when the copyright was transferred.

Where can I find my receipt?

You can find invoices for all of your deposits in your client account under the "Receipt" tab.

What deposit options are there?

We accept all major credit cards and PayPal through our easy, secure interface.

Your payment is automatically credited to your Textbroker account directly after your deposit. You can find all payment details in your client account under the "Deposit Money" tab including options to auto-replenish your account when your balance runs low.

How long does it take PayPal to process my deposit?

Credit card deposits and payments from a PayPal account are usually carried out within one to 15 minutes.
If your transaction did not appear immediately, PayPal may be conducting a fraud check on your transaction. PayPal does not notify you of this and withholds the money for up to 24 hours. As soon as PayPal's check is done, your funds will automatically be credited to your account. If you feel this may be happening, please call our client services department at 702-534-3832, option 1.

How does payment work?

All payments are carried out over Textbroker. This way you spare yourself the billing procedure and W-9 process for every single author.

Before placing your first order, you will have to make a minimum deposit of at least $25, which will be credited to your client account. A printable online receipt is generated in your client account every time you make a deposit.

With the money in your account, you can now place orders. Your available balance must cover the cost of the orders you wish to place. The funds for all orders are frozen until you have accepted or rejected the submitted articles.

If you wish to close your Textbroker account at any time, you will be refunded the remaining balance. Please send us an email so that we can return the remainder of your account balance to you. Your balance is not automatically refunded when you close your account.

Getting Started

How do I know when articles are ready?

As soon as submitted texts have passed Copyscape and other plagiarism checks, Textbroker sends you an email. You will receive an email for each article that is available for your review. You can change your notification status to send a summary email under "Account - Settings." After your initial notification, you will receive a reminder email each day for existing orders in your account.

What is a DirectOrder?

DirectOrders are available only to a specific author of your choice. We strongly recommend that clients contact the author before sending a DirectOrder to ensure that the author is available.
Each author can set his/her own DirectOrder price, regardless of their quality level.

What do I do if I lost my password?

Use our automatic password retrieval option. We cannot see your password. If the automatic system doesn't work, send us an email at or using your registered address, and we will reset your password.

How are order costs calculated?

Prices for all orders are based on word count.
You set the minimum and maximum amount of words. The author cannot submit an article shorter than the minimum word requirement. An author can submit something longer than the maximum requirement, but you only pay for the maximum number of words.
All orders incur a $0.35 processing fee.

What export options are available?

There are many options available to you after you accept an article. You can have your articles emailed to you as plain text, CSV, or RSS formats automatically when you accept the article. These formats, along with MS Word, are available in manual export as well. Our XML-RPC pushes your articles to WordPress, Joomla or Drupal.

We also have an API and a WordPress plug-in to make ordering and retrieving completed articles easy and comfortable.

What types of content can Textbroker provide?

Textbroker can provide nearly any type of article. Current projects include website content, how-to articles, keyword-focused evergreen content, white papers, press releases, product descriptions, informative articles, blog posts and travelogues.

We do not accept academic papers or homework at all. We do not accept explicit adult articles as OpenOrders. We reserve the right to refuse articles that advocate illegal behavior or acts.

The more detailed your order is, the better the article will be. Also, consider the appropriate level of quality when placing OpenOrders. Research-intense or highly technical orders should exclusively be assigned to 4 or 5 star authors.

What is automatic export?

Automatic export will automatically send you each article individually upon acceptance. Please set up this function under "Assignments-Export" before accepting your articles as if set up after articles have already been accepted, you will still have to export those articles manually.

What is manual export?

Manual export will send you all your accepted articles from a project when you choose. Manual export formats include MS Word, plain text in an email, CSV and RSS. Please note that special characters are UTF-8 coded in CSV and RSS files.

How do I export an article?

The export function can be found in your client account under the "Export" tab. There, you can export all completed articles by project.

Export your article in one of the following formats:

  • Plain text (email)
  • CSV
  • RSS 2.0 (XML file)
  • MS Word

Choose between exporting all articles or only those since your last download. You can also have your articles exported automatically by email or directly to WordPress, Joomla or Drupal.

Can I publish directly to WordPress multisites?

Yes. Clients will need to update their export settings on the Administration > Export page and then click “Export and Settings” next to the project they want to export to a Wordpress blog.

From there:

1) Click on the “XML-RPC Export” tab

2) Check the "Activate XML-RPC export" checkbox

3) If not already selected, select "Wordpress" as the Blog Platform

4) Enter the domain name (without http://)

5) Now click on "edit" right behind "/xmlrpc.php" - a new input field should appear

6) Change its value to: "/xmlrpc-test/xmlrpc.php" (since it is a multisite wordpress we need to change this path)

7) Now that everything is set up, press the button "Check". From here Textbroker will test the settings. If successful, a green sign and the button "Save Settings" appears. Press "Save Settings". You’ll get a message says "Your settings have been transferred".

What is the API?

The API allows you to directly connect your content management system to the Textbroker platform. You will be able to manage the entire ordering and approval process inside your own application. Please find more information and the technical documentation for API integration here. Because the connection is custom to your CMS, we cannot program the API for you.

Quality and Ratings

What is a client rating, and does it factor into an author's quality level?

Clients are able to rate articles based on how well the finished product meets their needs. This rating is solely for the author's notes. We do not take the client's rating into consideration when evaluating an author's quality level.

How does an author reach 5-star status?

Authors who have passed the proofreading test are automatically considered for 5-star status. Upon passing the proofreading test, the author will be placed on a list for 5-star observation. When our editors have enough material to make a decision, they will notify the author.

Do you have samples of the quality levels?
What are the different quality levels? How do authors in each level differ?

The quality level is the minimum standard of writing ability of an author. Our Quality Assurance team rates each applicant's writing sample as well as every completed article. This way, the quality level of each author is constantly kept accurate. Orders are not proofread before the clients receive them unless project management services have been specifically requested.

Each author's quality level is determined by the average rating of the five most recent articles. Textbroker rates articles based on the rules of standard written American English, and we follow AP style. Client instructions also compose a portion of our rating criteria, and each order will be rated according to level of instruction compliance to be determined by the editor. Things like keyword usage, tone, voice, point of view and formatting, as requested by the client, will impact an author rating. Our editors rate articles based on the following standards:


1-star authors are those who have failed to meet the standards set for our 2-star authors or have engaged in gross terms of service violations. These articles are spun, have been put through translation software or are in any other way incomprehensible. When an author's quality rating falls to 1-star, they are no longer allowed to accept OpenOrders on our website.

2-star articles exhibit a basic understanding of English grammar. Misspellings are acceptable, but articles containing an excessive number of misspellings or misspellings that hinder comprehension of the article's basic points are not acceptable. While 2-star authors may make some capitalization errors, they must adhere to the basic rules of capitalization: The first person singular pronoun “I” and the first letter of each sentence must always be capitalized. 2-star articles will exhibit correct use of periods and question marks. Overall, while there may be minor errors in logic, the article will be intelligible.

3-star articles may still contain spelling mistakes, but they are usually attributed to homonym confusion and minor typos. Repeated, consistent spelling errors are not acceptable at the 3-star level. Also, capitalization mistakes will be limited to specialized, isolated cases, like “Ipod” instead of “iPod.” 3-star authors will use commas correctly approximately 50 percent of the time or more. Although there might be pronoun and subject/verb agreement errors in 3-star writing, they will be minor. Additionally, 3-star authors will have mastered the use of definite and indefinite articles. While possibly containing some filler, 3-star articles will largely make logical sense and will have a discernible argument. 

4-star articles may have minor grammatical errors only; many have none at all. Misspellings and typos are very rare in 4-star work. Capitalization will be entirely correct, and complex punctuation will be used correctly: There will be no errors in the use of colons and semicolons. Dashes, parentheses, ellipses and exclamation points will be used in a way that is consistent with the AP Stylebook and is not stylistically obtrusive. However, occasionally, 4-star articles can contain choppy sentences or awkward phrasing and may be in parts lacking overall article flow. The argument in a 4-star article will be strong. However, it may be presented in a concise and straightforward manner that is somewhat simplistic. The average person will consider a 4-star article to be very good, and this is the level at which most clients order.

5-star authors have proven to our editorial staff that they invariably provide professional-grade writing. Each article will be nearly flawless, and 5-star authors will consistently provide content that meets our stringent 5-star standards. At the 5-star level, we do not tolerate spelling mistakes, typos, capitalization errors or punctuation errors that are not mandated by the client instructions. The argument will be extremely strong and will be presented in a style that is insightful and compelling, all while being impeccably and thoroughly researched. Additionally, 5-star authors will interact with clients and Textbroker staff in a manner befitting their status as professionals. Our 5-star authors are hand-picked by our editorial staff and represent the best that Textbroker has to offer.

Please keep in mind that sometimes clients specifically request that a keyword violate the rules of grammar. We encourage our authors to follow client instructions even if the client asks the author to omit a grammatically necessary comma or to misspell a word. Be assured that our editors have access to the clients' instructions and do take them into account when rating articles.


Differences Between 2-Star and 3-Star Articles

Because a 2-star article may contain rampant punctuation errors, occasional missing words and unclear statements, the argument and article construction will not be as clear as that of a 3-star article.

Differences Between 3-Star and 4-Star Articles 

The main difference between 3-star and 4-star articles, aside from 4-star authors displaying a stronger grasp of grammar, punctuation and overall sentence construction, is the strength of the argument. While 3-star articles still contain an argument, the arguments may be unclear due to filler, repetitive information or overall lack of sentence clarity. 4-star articles only contain isolated incidences of filler that are relevant to the main topic of the article.

Differences Between 4-Star and 5-Star Articles

The main difference between 4-star and 5-star articles is the way in which the argument is presented. The argument in a 4-star article will be strong. However, the argument may be presented in a concise and straightforward manner that is overly simplistic rather than compelling. Stylistically, 4-star articles can contain choppy sentences or awkward phrasing. Overall, the argument will be laid out but not necessarily in a persuasive or engaging way, lacking transitional sentences and overall article flow. While 4-star articles should be grammatically correct with only minor errors, stylistically the articles are not as developed or engaging as those written at 5 stars.