In-house and Freelance Editors

Job Summary:

You will be proofreading and rating articles. Editors are responsible for maintaining quality control and providing feedback to our authors.

Job Duties:

• Proofreading and rating articles
• Checking orders for correctness and adherence to the clients’ requirements
• Monitoring content for copyright infringements

Requirements and Skills:

• Excellent command of the English language, both spoken and written
• The ability to pass Textbroker’s editorial test
• Active reading comprehension and following instructions
• Impeccable grammar and spelling skills
• Familiar with AP style

College students are strongly encouraged to apply.

Authors Freelance Writers

We are looking for talented writers to register as authors with Textbroker International to provide written content for our growing number of clients on a wide variety of topics. We have large clients who need blogs on current news articles, product descriptions and a variety of legal articles. Authors are asked to write articles according to the exact instructions provided and submit them to clients within the required deadline.

• Must be eligible to work within the U.S.
• Must be able to follow client instructions accurately
• Must have a registered PayPal account
• Some legal experience preferred but not required

Registration Information
It is easy to get started! Just follow the simple steps below:

1. Visit us at www.textbroker.com, and click on the Authors tab
2. Click – Sign Me Up
3. Register and log-in
4. Submit a general writing sample to establish quality level

Check out this video that explains the process:

Client Services Representative

Job Purpose:

The client services representative is responsible for handling incoming emails and phone calls from Textbroker clients.

Skills/Qualifications/Experience:

• Passion for customer service.
• Creative problem solving skills.
• Extensive client contact.
• Excellent communication skills.
• Excellent command of the English language both spoken and written.
• Impeccable grammar and spelling skills.
• Bachelor degree preferred.
• Excellent organizational skills and the ability to develop and manage project plans.
• Demonstrated ability to work with individuals at all levels of employees in the office and other locations.
• Demonstrated ability to thrive in a high-change, growing business environment.
• Advanced knowledge of Excel
• Familiarity with languages such as German, French, Polish, Portuguese, Spanish, Dutch or Italian is a plus.

Location: Las Vegas

Salary Range: Commensurate with experience

Position Type: Full-time

Author Services Representative

Account Manager

Job Purpose:

Grow the business by assisting the sales department and supporting their clients. Build and maintain relationships with sales and managed clients. Managed clients are generally larger clients that pay a premium to receive additional or enhanced services. Ensure that clients are satisfied with the quality and timeliness of delivery of the content written by authors through the site. Meet client deadlines using creative solutions.

Skills/Qualifications/Experience:

• Maintain individual support to sales representative.
• Follow onboarding and pilot procedures.
• Managing conference calls with clients and coordination with other departments.
• Obtaining approvals from clients in various stages of their projects.
• Follow up with inactive clients.
• Order placement and oversight of project.
• Develop and sustain relationships with managed clients. This will include customizing programs
• and working with management to ensure proper pricing of those programs.
• Daily follow up on all clients’ activities.
• Communicate or escalate issues to management as appropriate.
• Assist clients with order placement and recruitment of authors.
• Assess and manage clients’ additional needs.
• Document all program requirements and manage the program to the agreed upon standards
• and deadlines.
• Assist with pricing and assessing the level of effort required for clients and projects.
• Tracking of time spent on projects.
• Perform all additional duties that are assigned by management.
• Identify opportunities for additional sales or services for clients.
• Outreach to authors to ensure deadline adherence and compliance to instructions.

Location: Las Vegas

Salary Range: Commensurate with experience

Position Type: Full-time

Editorial Manager

Job Purpose:

Manage the editorial process in accordance with company standards. Textbroker is a content provider that offers editorial review to our clients as an additional service. This offering is designed to distinguish our company from other content writing companies and is a critical part of the business. The manager will be required to rely on previous experience to lead, monitor and coach editors. This position requires constant review and refinement of workflow and processes involved to support our clients’ projects.

Skills/Qualifications/Experience:

• Communicate company goals and objectives to the editorial team
• Coach and manage staff to create a positive work environment with focus on our clients’ and authors’
• needs
• Assist editors to maintain high quality and meet deadlines
• Train new employees and re-train current employees as needed.
• Manage documentation of workflow processes and departmental procedures
• Monitor and organize editorial workload to ensure client deadlines are met while providing quality
• content
• Leave accurate and appropriate revisions/feedback to authors when necessary
• Ensure that client requirements are met
• Provide feedback to Account Managers regarding issues with orders that may delay deadlines.
• Investigate internal issues or disputes that may arise among editors, authors or clients in accordance to Textbroker’s standards
• Escalate issues appropriately to management
• Collaborate with management team to assess departmental issues and provide potential solutions.
• Administer feedback to employees and managers of other departments
• Recommend system and workflow enhancements
• Any other projects assigned by management
• Successful experience managing editorial staff and meeting editorial deadlines
• Excellent command of the English language, both spoken and written
• Excellent verbal and written communication skills.
• Impeccable grammar and spelling skills.
• Familiarity with AP style.
• Bachelor’s degree
• Ability to pass Textbroker editorial test.
• Project management and excellent organizational skills.
• Demonstrated ability to thrive in a high changing, growing business environment.

Location/Hours: Las Vegas – While this position will have a fixed Monday-Friday schedule, there will be
the option to work from home on occasion with manager approval.

Salary Range: Commensurate with experience

Position Type: Full-time